Quick Guide: TeamKeeper (formerly Clockwise) Password Recovery

Our support team has been getting a lot of calls to reset TeamKeeper (formerly Clockwise) passwords recently. Of course we're always happy to take your calls and help you with whatever you need ((866) 380-4146 ext 2, support@teamkeeper.com.)...

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To Check or Uncheck The Process Timesheets Box...

...That is the question. At least when you're exporting timesheets. One of the most common requests we get at TeamKeeper (formerly Clockwise) Customer Support is to "unprocess" inadvertently processed, meaning prematurely frozen,...

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Carlton's Tip: Find Employees' Timesheets and Profiles Quickly

Carlton from our support team wants to remind everyone about one of his favorite ways to save customer managers unnecessary clicks when doing quick time management tasks for their employees. There is an employee search box at the top right of almost...

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Tip: Use the help link for quick access to User Guides

Did you know that you can access the user guide quickly from almost every Clockwise screen by clicking this little box at the top right? This link will take you to the section of the Clockwise User Guide that matches the screen and will present it...

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FAQ: Why does Quickbooks want you to "contact your administrator" when you try to run an import?

Here's a quick answer for a very common Quickbooks error message many users encounter while trying to run an import. The "system error" in Quickbooks you encounter that aborts your import is happening because whoever set up...

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Reminder: Free Update and Training For Authorized Contacts

Finally, the weather here in Houston is starting to feel like Spring again. The first quarter of 2021 is almost behind us and this is as good a time as any to update your Authorized Contacts for TeamKeeper (formerly Clockwise). If it's been...

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Before You Use TeamKeeper (formerly Clockwise)Mobile

TeamKeeper (formerly Clockwise) Mobile by GHG has been available on the iOS and Android app stores for your employees to download for a while now. The Clockwise Mobile app will allow your company employees to clock in and out, edit their...

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How-To Video: New Employee Setup

Been a while since you've set up a new employee in TeamKeeper (formerly Clockwise)? Well, Sarah has a new video for you.

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New Demo Video: Technical Support

Sarah recorded a video of tips for getting the most out of your unlimited TeamKeeper (formerly Clockwise)technical support. Stay tuned for more videos!

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FFCRA Leave Tracking that Keeps the EEOC Away

We've posted before about the basics of leave tracking under the new FFCRA. A number of customers have already asked us to help them set up leave codes to help them track FFCRA-related leave. Then the EEOC released some guidelines for employers...

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